If you’ve ever heard someone say, “We already have a CDP,” it’s worth asking two questions:
- What exactly do you mean by CDP?
- And who is “we” in this scenario?
Because most of the time, what one team considers the CDP is just a feature to another. And what’s sold as a single platform rarely acts like one across an entire company.
This is where David Chan’s Dual Zone model starts to feel less like a theory and more like an MRI. The Data Zone and the Engagement Zone reflect how stacks are split in real