demo - Martech Therapy

An open letter to Martech vendors: let's do better

Vendors, buyers don’t want theatre anymore. They want honesty, focus, and fewer ego-driven detours. After a year of back-channel Slack messages and mid-demo rescues, here’s my open letter for a more grown-up Martech industry in 2026.

As 2025 winds down, I’ve been thinking about all the demos I sat through this year. Probably more than any reasonable person should. And at some point you start to recognise patterns that you wish you didn’t recognise. Patterns that make buyers question their presence in the demo, glaze over, or quietly message me on Slack asking, “Did they really just say that?”

A meme floated past my LinkedIn feed a little over two weeks ago, joking that traditional platforms “lie”. And a screenshot sent by an industry peer from a presentation in which the vendor told the

Can an AI marketing OS really think like a CMO?

Inside my demo with Dojo AI, from Lucky Saint campaigns to zebra striping trends

I sat down with Duarte Garrido and Luke Costly-White to see what DOJO AI calls an “all-in-one AI Marketing Operating System”. Big claims, but then again, these are undoubtedly “big claim” days we are living in, so I wanted to see what that actually looks like in practice.

Luke’s story already makes this demo interesting. Luke began as a DOJO power user, then became an angel investor, and now works at the very company he backed (for those who read my piece on reference calls with angel investors: this one isn’t on the sidelines anymore).

The demo itself

Are MCPs the USB-C of AI? Tealium Thinks So

A conversation with Tealium’s Sav Khetan and BJ Allmon about MCPs, AI integration, and the role of CDPs in a multi-agent world.

In this episode of Diagnosis Demo, I sit down with Sav Khetan and BJ Allmon from Tealium to explore their recent implementation of MCPs (Model Context Protocols). We discuss what MCPs mean for real-time AI integration, how Tealium positions itself as an AI enabler, and why the future might just belong to multi-agent architectures. We also demo a real use case that shows how fast and powerful Tealium's setup really is.

Watch to see:

A working demo using Tealium’s Moments API and MCP integration in a simple chatbot
The difference between MCP and A2A protocols
Why data orchestration, not

Can your data tell a story? Multiplied shows how personalized media really works

A custom media deep dive with Multiplied’s co-founder, personalization that goes beyond first names.

In this special Diagnosis Demo episode, we sit down with Lloyd Hofmeyr, co-founder of Multiplied, to explore what happens when brand storytelling meets hyper-personalized media at scale. Forget the usual "Dear {first_name}" stuff, Lloyd walks us through real campaigns for BMW, financial apps, e-commerce brands, and more, showing how smart data and creative vision can turn abandoned cart emails into moments that actually convert.

We cover:

The difference between generative AI and brand-consistent personalization
Multiplied’s creative-meets-automation approach
Why year-end wrap videos shouldn’t start in December
Examples of transactional moments turned into brand storytelling gold
The case for

Posts tagged with demo