cdp - Martech Therapy

The great rebalance & why 2026 belongs to the mid-market CDP

2026 will test Martech’s balance. As enterprise CDPs plateau, mid-market buyers are emerging as the industry’s new growth engine and its most overlooked opportunity.

For most of the last decade, Customer Data Platforms (CDPs) and Customer Engagement Platforms (CEPs) have been sold as enterprise transformation tools. Big budgets, big integrations, big promises. But as we move toward 2026, the energy in that market seems to be changing course. Enterprise demand is flattening, and the next wave of growth is forming lower down the ladder, in the restless, pragmatic mid-market.

The state of play

Depending on whose model you trust, or whose newsletter you have subscribed to, the global CDP market will sit somewhere between $7.5 and $9.7 billion by 2025, growing at

Where CDPs quietly kept working

Every few months, someone posts another chart about the end of Customer Data Platforms. The logos change, the arrows move toward “composable,” and the takeaway is always the same *drum roll* the category is over. But when I look at what’s actually running inside mid-market marketing stacks, where I spend most of my days, the story doesn’t match the headline.

🔗

Read part 1 here: If CDPs are dead, they’ve donated their organs...

The parts that never stopped working

What’s survived isn’t the marketing copy, that changes as often as the wind, but it’s the

If CDPs are dead, they’ve donated their organs...

Despite the headlines, Customer Data Platforms aren’t dead. Their best parts now power engagement platforms and data warehouses. This article explains why CDPs still matter, especially for mid-market businesses driving the next wave of customer data innovation.

Every week a new headline drops like a bomb. This company's app just killed another company's app, blew up something else, or declared the death of a technology category. As a military veteran, I find it strange how casually our industry borrows the language of conflict. There’s enough of that in real life.

Take Customer Data Platforms. Depending on who you follow, CDPs are either dead, obsolete, or absorbed beyond recognition. But as Brian Blessed once roared in Flash Gordon, “GORDON’S ALIVE!”

If he worked in martech, he’d be shouting, “CDP’S ARE ALIVE!”

Ten reasons to bring in outside expertise for your CDP RFP

...and why your team will thank you.

I’ll be honest, I usually dislike “top ten” style articles. They tend to oversimplify complex decisions and make it sound like ticking boxes will magically solve everything. But after publishing my last three pieces, on dating vendors, reference calls, and surviving the RFP process, I kept hearing the same question: why bring in outside help at all?

So, against my better instincts, here’s a list. Not because every company will face all ten of these issues, but because most will recognize at least a few of them. And if even one sounds true to you, it might be

Why skipping the RFP isn’t always an option and how to avoid the biggest traps

Four practical steps that help teams protect themselves when the process can’t be avoided

If you have been following my latest articles, The CDP RFP Dating Game and The Reference Call That Changed Everything, you will understand this article even more. This article, a follow-up in a sense, eventhough my goal was not to make a series, was partly inspired by Tealium’s Jay Calavas comment on my LinkedIn post, stating:

“Skip the RFP and focus on use cases and measurable outcomes!”

And I’ll be frank, Jay is right: use cases should lead. I’ve even worked on projects where we skipped the RFP entirely and validated tools

The reference call that changed everything

A reminder, based on a true story, that even when teams do their homework, the CDP market still stacks the deck, and what to do about it.

Last week, after publishing The CDP Dating Game, my LinkedIn inbox lit up, and the number of subscribers to this Substack jumped. Marketers on the brand side reached out privately with a mix of relief and frustration. Heck, I even spoke to a few at the Martech World Forum who reacted in the same manner. Relief that someone had finally put words to what they’d been experiencing. Frustration that they’re stuck in a market where even defining what a CDP is has become an impossible task.

One marketer admitted in confidence that they no longer bother correcting their

Posts tagged with cdp

The state of play

The parts that never stopped working