The Customer Data Platform (CDP) category was built on a promise, clean, unified data and a single view of the customer. For a while, it looked like it might actually deliver. Then came the vendor land grab, the copycat features, and the acronyms no one could keep straight.
As a longtime CDP consultant, I’ve seen the best and worst of it, on the ground, inside orgs, in meetings where the tech made sense and where it absolutely didn’t.
So I’ve decided to do something about it.

This four-part blog series, The CDP Reboot, dives into how we
