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Posts tagged with customer engagement platform

Everyone wants clean data, no one wants to take out the trash

Everyone wants clean data, no one wants to take out the trash

Why, in my opinion, “actionable data ownership” should be the most radical thing in Martech right now!

There’s a certain absurdity to how we talk about data. We obsess over real-time pipelines, predictive models, AI *cough* that promise to know our customers better than we know ourselves… and then completely sidestep the question of who’s actually responsible for the data in the first place.

And this is why Avo’s latest announcement matters more than it probably should. “Actionable Data Ownership” isn’t a sexy product drop, I mean it does contain the letters ‘A’ and ‘I’, but it’s a blunt instrument aimed at one of the most deeply neglected problems in Martech.

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Shopify isn’t enough

Shopify isn’t enough

…and deep down, you already know that.

There’s a moment that creeps in somewhere between “should I try another email pop-up plugin?” and “why don’t my reports ever answer real questions?” It’s a quiet realization. The platform that made it beautifully easy to launch your store might not be built to help you scale your marketing or understand your customers beyond last Tuesday’s sale.

Shopify does many things well. It’s clean, manageable, and doesn’t ask you to learn code or bribe a developer friend. It’s perfect for what it is: a commerce platform. Not a data platform. Not a

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