Martech strategy that survives contact with the stack

From economics to Martech: Ana Mourão on wins, governance, and positivity

Small wins, strong processes, and the human side of Martech

I had such a pleasant conversation with Ana Mourão on Couch Confidentials. She has this rare combination of sharp Martech expertise and an optimistic outlook, even when talking about the messy side of digital transformation.

What struck me most was how Ana sees Martech not just as a stack of tools, but as a system of people and processes where small wins can make a huge difference. From building 7 million profiles globally to navigating the “Groundhog Day” of transformation projects, she’s found ways to stay positive and drive impact.

Thanks again, Ana, for sharing your experience and your

The real Martech ROI equation

Revenue minus stack costs does not equal a return on investment, so what does?

Have you ever seen this quote:

“The first time you go through it, you don't understand it at all. The second time you go through it, you think you understand it, except for one or two small points. The third time you go through it, you know you don't understand it, but by that time you are so used to it, it doesn't bother you anymore.”

If you are reading this article, you might be inclined to think that this quote is from some notable Martech leader describing your Martech stack. Nothing is further from the truth.

Your CDP is more than just a platform

Why CDP projects unravel and what they reveal about your real digital transformation readiness

I just got back from a family trip to Paris, which was mostly great except for the hour I spent in a queue under the Eiffel Tower with my daughter constantly requesting more screentime on her phone, my wife and son (afraid of heights… like me) trying to find shade at a local cafe, and my brain, entirely on its own, thinking about CDPs and digital transformation. Because of course it did.

That moment, standing between chaos and culture, reminded me that CDP implementations are like tiny, well-lit previews of the digital transformation mess most companies are too scared

What do PUBG Mobile and Martech consulting have in common?

Experience brings efficiency when time is critical, and expectations are high.

I’m a gamer. I love playing games to unwind. Some cook, some garden. I game. One of the games I started playing with my son several years ago was PUBG Mobile. Together, we would drop into maps and get busy looting and dominating.

I’ve played thousands of matches, and Erangel is my go-to map when I want to level up or test my skills. The game rewards strategic thinking, precise timing, and, above all, effective team coordination.

Was I any good? Well, when I find time to play these days, I can reach the higher tiers with

What if there isn’t a method?

Why I hesitate to give Martech advice I wouldn’t take myself

There’s a genre of professional content I’ve come to recognize instantly. It begins with confidence, proceeds with certainties, and ends with a prescription. Or worse, “Comment [enter random term]”.

Here’s the method.
Here’s what works.
Here’s how to win.

And every time I see it, a small part of me cries inside.

Not because I think they’re wrong, but because I’ve been inside enough organizations to know that none of this unfolds in a vacuum. Advice that sounds brilliant on a whiteboard often dissolves the moment it hits budget constraints, team friction, or

Let's talk about the outcome economy! My chat with Alistair Croll & Sean Power

In this conversation, Alistair Croll and Sean Power discuss the challenges and changes in the publishing industry, particularly focusing on the disconnect between authors and their audiences. They explore the financial implications of traditional publishi

Let's talk about the outcome economy! My chat with Alistair Croll & Sean Power

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In this conversation, Alistair Croll and Sean Power discuss the challenges and changes in the publishing industry, particularly focusing on the disconnect between authors and their audiences. They explore the financial implications of traditional publishing models, the potential of direct sales, and the evolving landscape of content consumption, including audiobooks and the impact of AI on copyright and content ownership. The discussion also touches on the importance of web analytics and customer data in understanding market dynamics and driving innovation.

Posts tagged with Martech strategy