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Posts tagged with Agentic CDP

Your agentic CDP will optimize whatever you measure

Your agentic CDP will optimize whatever you measure

Every agentic CDP will be sold on goals-based marketing. That assumes a goal an agent can chase and a signal fast enough to learn from. Most teams have neither.

The last dimension on the scorecard in part 3 was goal and measurement fit.

Can the tool take the goals and the clean signal you can actually give it?

I saved it for its own part because it is the dimension the entire category rests on, and the one where the distance between the pitch and the average marketing team is widest. And it bears the roots of my entire post-military career.

Every vendor is selling you goals-based marketing

Before we jump into the deep end, let's briefly look past the architecture arguments, and you will see

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How to evaluate an agentic CDP on your own

How to evaluate an agentic CDP on your own

Vendor litmus tests are built so the vendor wins. A fit-to-need scorecard for evaluating an agentic CDP, where different tools win for different buyers.

In part 1 I showed you a scorecard.

It was the five-point "litmus test" on cdp.com, the page that ranks first when you search for an agentic CDP, written by Treasure AI's CEO, and it scored Treasure AI five out of five and its rivals one and two.

What an Agentic CDP actually is, and why marketers should care
The agentic CDP, defined for marketers. Where the term came from, who is bending it to sell, and what it actually changes about your job.

Where that scorecard came from ☝️

That test is not

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From operator to director: the marketer's job after the agentic CDP

From operator to director: the marketer's job after the agentic CDP

When the agentic CDP builds the campaign, the marketer's job moves to briefing and judging. What changes, what gets harder, and a brief to start.

In the first part of this series I defined the agentic CDP as a platform you mostly stop operating by hand, where you set the goals and the limits and check the work. Without many of you realizing it, that sentence hides a career change, so this part is about the job on the other side of it.

For about a decade, being good at martech meant being good at the tools. You knew where the audience builder kept the condition you needed, you could get a journey out of the platform without filing a ticket, you remembered which export

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What an Agentic CDP actually is, and why marketers should care

What an Agentic CDP actually is, and why marketers should care

The agentic CDP, defined for marketers. Where the term came from, who is bending it to sell, and what it actually changes about your job.

A category that shipped last quarter is already being talked about as though it has always been here, with the vocabulary written in advance by the companies selling it. Who would blame them? I, too, made that point in passing when I looked at how three engagement vendors handed their data layer to Databricks, and it is the reason for this series.

I am going to spend five parts taking the agentic CDP apart slowly, because right now there is almost nowhere neutral for a marketer to work out what the term means or what it asks of them.

Here

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Did CEPs just hand the data layer to Databricks?

Did CEPs just hand the data layer to Databricks?

Three engagement platforms made the same bet in the same week. Whether it pays off is more contingent than the announcements suggest.

In 2019, I had a client running both Segment and Iterable, and the recurring question was where to build the audiences. Segment could build them. It could not act on them. Only Iterable could turn an audience into a journey, so that is where the audiences got built. Segmentation followed the system that could do something with it. Segment lost that job, and before long it was replaced by Hightouch. Sound familiar?

I think about that sequence whenever the industry decides it has finally settled where customer data belongs, because the answer never stays put.

The latest move arrived in

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