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Posts tagged with agentic cdp

What an Agentic CDP actually is, and why marketers should care

What an Agentic CDP actually is, and why marketers should care

The agentic CDP, defined for marketers. Where the term came from, who is bending it to sell, and what it actually changes about your job.

A category that shipped last quarter is already being talked about as though it has always been here, with the vocabulary written in advance by the companies selling it. Who would blame them? I, too, made that point in passing when I looked at how three engagement vendors handed their data layer to Databricks, and it is the reason for this series.

I am going to spend five parts taking the agentic CDP apart slowly, because right now there is almost nowhere neutral for a marketer to work out what the term means or what it asks of them.

Here

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Did CEPs just hand the data layer to Databricks?

Did CEPs just hand the data layer to Databricks?

Three engagement platforms made the same bet in the same week. Whether it pays off is more contingent than the announcements suggest.

In 2019, I had a client running both Segment and Iterable, and the recurring question was where to build the audiences. Segment could build them. It could not act on them. Only Iterable could turn an audience into a journey, so that is where the audiences got built. Segmentation followed the system that could do something with it. Segment lost that job, and before long it was replaced by Hightouch. Sound familiar?

I think about that sequence whenever the industry decides it has finally settled where customer data belongs, because the answer never stays put.

The latest move arrived in

Did CEPs just hand the data layer to Databricks? Read More